Refund policy

Return & Refund Policy

At Salamcraft, every strap is handcrafted by hand with the utmost care and attention to detail. Due to the bespoke and handmade nature of our products, all sales are final. We do not accept returns or exchanges.

No Returns or Exchanges

We do not accept returns, exchanges, or cancellations once an order has been placed and confirmed. Please review your order carefully before completing your purchase.

This policy applies to all products, including standard and custom/made-to-order straps.

Damaged or Defective Items

We stand behind the quality of every strap we make. If your item arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery at [your email address] with your order number and clear photos of the issue.

We will review each case individually and, at our discretion, offer a replacement or store credit.

Order Accuracy

Please double-check all order details — including lug width, length, color, and hardware — before placing your order. We are not responsible for orders placed with incorrect specifications.

Contact Us

If you have any questions before placing your order, we are happy to help.
Email: salamcraftstore@gmail.com
Website: salamcraftstore.com