Cancellation Policy

This page explains how to request cancellation of a Salam Craft handmade leather watch strap order.

Cancellation Requests Before Production

Salam Craft considers cancellation requests before production begins. Submitting a request does not guarantee that your order can be cancelled.

How to Request an Order Cancellation

Contact Salam Craft as soon as possible with your order number and a clear request to cancel. We will review your request and confirm whether cancellation is possible based on the production status of your watch strap.

Custom Leather Watch Strap Orders

If you have ordered a custom leather watch strap, please contact us promptly so we can check whether work on your chosen configuration has started.

Cancellation Confirmation

Please wait for confirmation from Salam Craft rather than assuming your order has been cancelled after sending a request. If cancellation is possible, we will confirm the next steps with you.